Booking Information

1. How to Book Your Tour or Trek

Step 1 – Choose Your Adventure:  Browse our selection of treks, cultural tours, and travel packages.

Popular experiences like the  Short Inca trail, Classic Inca Trail and Machu Picchu Entry fees sell out months in advance, so we highly recommend booking early.

Step 2 – Submit Your Details: To secure permits and tickets, please provide:

• Full name (exactly as on passport)
• Nationality
• Date of birth
• Passport number

Accuracy is essential for Machu Picchu and Inca Trail permits.

Step 3 – Pay Your Deposit: A non-refundable deposit is required to confirm your reservation. 

• For tours and treks, a deposit of USD 200 per person is required.

• For customized tour packages, a deposit of USD 500 per person is required.

• For luxury tours, a deposit of USD 500 per person is required.

This deposit allows us to secure:

• Machu Picchu tickets
• Inca Trail permits
• Train tickets
• Accommodations

Step 4 – Receive Confirmation: Once your deposit and passport information is received, you will get a confirmation email including:

• Your full itinerary
• Packing list
• Travel tips and preparation guide

Everything you need to get ready for your trip.

2. Payment Methods.

We offer secure and flexible payment options for travelers worldwide. International transaction fees apply to all payment methods and are the responsibility of the customer.

2.1.- WeTravel (Recommended). Great for travelers everywhere. 

WeTravel accepts all primary credit and debit cards, and also accepts bank (wire) transfers. Credit/Debit Card: processing fee of 2%, payment is done immediately. Bank Transfer: No platform fee (bank fees may apply depending on your bank). Processing Time 3 to 4 business days is generally time taken for bank transfers. 

2.2- Wise. 

Wise is an easy to use international bank transfer platform, perfect for travel from Europe, the UK, Australia and North America. It uses the real mid-market exchange rate with low, transparent fees that cost you a fraction of regular bank transfers. Payments are typically processed within 1–2 business days, so Wise can be considered a perfect option for a tour deposit and for final balance payback for booking your Peru experience.

2.3.- Western Union:

It's an alternative method of payment for people seeking cash when transferring internationally. And it allows payments from countries around the world, and is available across most cities. Transfer fee is different per country, customer pays. Finances are generally available within a short time after the transfer has been processed. 

2.4.- PayPal. 

it is worldwide known as the fastest transaction method. However, the transaction fee is high at about 5.5%,

3. Balance Payment Policy. 

To ensure smooth planning and service delivery, please pay the remaining balance according to your tour type:

• For trekking tours and Machu Picchu day tours, you make the final balance one day before each tour starts. 

• For luxury tours, the balance is due 15 days before departure. This allows us to confirm premium accommodations, exclusive services, and logistics.

• For Custom Packages tours that require extensive coordination and advance booking, please pay the remaining balance 15 days before the tour start date.

We prefer cash payments for the remaining balance, as our support team and local providers are paid in cash. However, we understand carrying cash may be inconvenient. If you prefer, you may pay online with a card or by bank transfer. Thank you for your trust; we are happy to offer the option that best suits you.

4. Passport Requirements

To visit Peru and any of the tourist places you may wish include Machu Picchu and the Inca Trail, you are required to carry your original passport, which is your primary and valid travel document. Copies are not allowed for official check-ins. 

Visa Information. 

A tourist visa has to be obtained from Peru for tourists from certain countries, including certain parts of Asia and from India. Visitors from Europe and many other countries don’t typically need a visa for brief stays, though visa policy can shift. Before traveling, we strongly advise you to check the local Peruvian embassy or consulate. 

Passport Validity. 

Your passport must be valid for at least six months from your travel date to Peru. If it is not, you may be denied boarding or encounter issues at immigration. Please ensure your passport meets this requirement to avoid travel disruptions.

✴️ If you have booked your trip and need to renew your passport, please bring both your new and old passports. Machu Picchu tickets and Inca Trail permits are issued with your original passport information and both documents are required at check-in.

5. Please take the following information into consideration.

Permit Policy

Please note that Inca Trail permits and Machu Picchu tickets are limited and issued in your name.

These permits are non-transferable, non-changeable, and non-refundable, as they are regulated by the Peruvian government.

We strongly recommend booking in advance to ensure availability.

Group Size

We operate our treks in small groups to provide a more personalized and comfortable experience.

Private tours are available upon request for travelers seeking a fully customized experience.

Acclimatization

We recommend arriving in Cusco at least 2 to 3 days before your trek.

This allows your body to adjust to the altitude and helps ensure a safer, more enjoyable experience.

6. After You Book

Once your booking is confirmed, we will continue to support you throughout your journey.

You will receive:

• Packing List: A comprehensive checklist to help you prepare for trekking in the Andes.

• Travel Tips: Essential information, including altitude guidance, local customs, currency details, and safety recommendations.

• Pre-Trek Briefing Session: This session, held in Cusco before your trek, will allow you to:
• Review your itinerary
  Meet your guide
  Check your equipment

This process ensures you are fully prepared and confident before beginning your adventure.